Frequently Asked Questions

Frequently Asked Questions (FAQ)

Q: How can I place an order?

A: To place an order, simply browse our collection of Kanye West posters, select the item you wish to purchase, choose the size and quantity, and click "Add to Cart." Then proceed to checkout to complete your purchase.

Q: What payment methods do you accept?

A: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal.

Shipping and Delivery

Q: Do you ship internationally?

A: Yes, we ship worldwide. Shipping costs and delivery times will vary depending on your location.

Q: How long will it take for my order to arrive?

A: Delivery times depend on your location. Orders within the US typically take 5-7 business days, while international orders may take 10-15 business days. Please note that these are estimated delivery times and actual delivery times may vary.

Q: How can I track my order?

A: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or the carrier’s website.

Product Information

Q: What materials are the posters printed on?

A: Our posters are printed on high-quality canvas material to ensure durability and a vibrant finish.

Q: What sizes are available for the posters?
  • 8 x 12 inch
  • 12 x 15 inch
  • 12 x 17 inch
  • 15 x 19.6 inch
  • 15 x 23 inch
  • 19.6 x 27 inch
  • 23.6 x 31.4 inch
  • 23.6 x 35.4 inch
  • 27.6 x 39.4 inch

Returns and Exchanges

Q: What is your return policy?

A: If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition. Please contact our customer service team to initiate a return.

Q: Who pays for return shipping?

A: The customer is responsible for return shipping costs unless the item received is defective or incorrect. In such cases, we will cover the return shipping expenses.

Customer Support

Q: How can I contact customer support?

A: You can reach our customer support team by emailing [email protected] or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.

Q: What are your customer support hours?

A: Our customer support team is available Monday through Friday from 9 AM to 5 PM (EST).

Miscellaneous

Q: Do you offer custom poster designs?

A: Currently, we do not offer custom poster designs. However, we are always expanding our collection, so be sure to check back often for new designs.

Q: Can I request a specific Kanye West album or theme that is not currently available?

A: We appreciate your feedback and suggestions. Please contact us with your requests, and we will consider them for future product additions.

If you have any other questions or need further assistance, please feel free to contact us at [email protected]. Thank you for shopping with us!

Footer Example